Have questions about our platform? Need technical support? Want to discuss enterprise solutions? We're here to help.
Quick answers to common questions
We typically respond to inquiries within 2-4 business hours. Enterprise customers receive priority support with response times under 1 hour.
Yes! Our technical support team is available to help with platform issues, integration questions, and troubleshooting. Enterprise customers have access to dedicated support engineers.
Absolutely! Contact our sales team to schedule a personalized demo of Design Your Assay. We'll show you how our platform can benefit your specific use case.
We offer comprehensive training programs including webinars, documentation, and one-on-one sessions for enterprise customers. Our team ensures you get the most out of our platform.